TAPECON IS NOW ITAR REGISTERED!!!
Companies that are involved in the manufacture or export of ITAR controlled goods or services are required to register with the U.S. State Department. Effective 3/13/08, Tapecon attained ITAR registration under Registrant Code M22404.
ITAR registration demonstrates Tapecon's continued commitment to serve and grow its portfolio with government, homeland security and defense-related markets.
Quality Certificates
Building a Quality Future
At Tapecon, Inc., delivering value to our customers is our primary objective. Our customers count on us to deliver quality products on time, every time. It is our belief that by utilizing our quality processes, we will give our customer the product they require and the value they deserve.
Tapecon achieves this goal by focusing on our Quality Policy and committing to several key areas.
Quality Policy
Commitment to Our Customers Through World Class Quality, Teamwork and Continuous Improvement.
Commitment to Quality Systems
Tapecon proves its commitment to quality by mandating that all locations are certified to a quality standard.
Tapecon has chosen the IS09001:2000 standard quality requirements as the quality system that is of most value to our customers and us.
Rochester facility IS09001:2000 certified since June 2005
Buffalo facility IS09001:2000 certified since May 1997
Commitment to Quality Planning
Building quality into every part is a commitment that has been a part of Tapecon’s culture since the beginning. Every product that we produce goes through a comprehensive feasibility and capability review process. Our trained personnel will review all aspects of the project and create a plan that will not only produce a quality product every time, but also assure that it is being produced in the most economical way possible.
Commitment to Continuous Improvement
Tapecon realizes that for our company to be successful, we need to better utilize our most important resources - Our employees. We feel that the best way to do this is through an established TQM culture.
Tapecon has invested in its employees by providing training on quality tools, meeting and team based skills, and project management. All of our employees are involved in departmental or cross-functional project teams that focus on improving all aspects of our system.
Our employees know that they all have two jobs. One is to complete the tasks that they have been trained to do and the second is to improve the way in which they do it.
Commitment to Strategic Planning
In this ever-changing world, what are acceptable practices today are not necessarily acceptable tomorrow. With this in mind, Tapecon has developed a totally integrated Strategic Planning process that involves all levels of the company. The Strategic Plan is continuously refreshed with new input from all departments as they review their strengths and weaknesses combined with knowledge of the customer needs.
Commitment to “Managing by Facts”
How do you know what to improve if you don’t know where your problems are? The answer is simple: DATA.
Tapecon has identified many metrics throughout our company that serve as performance indicators and help to focus our continuous improvement initiatives in the correct direction. In addition, these indicators also help us to evaluate the effectiveness of our improvement actions.
Commitment to Supplier Development
Tapecon realizes that we can not provide a quality product to our customers without a supplier base that is as committed to the customer as we are. To achieve this, we measure all our suppliers against strict criteria and develop partnerships with those suppliers that consistently meet and exceed our expectations.
Our suppliers are continuously measured based on the following criteria:
1. Maturity of their Quality System
2. Rejection rate
3. Corrective Action response time
4. On-time delivery
5. Additional subjective information regarding pricing and service
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